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Twilio taskrouter

Prerequisites

Twilio Taskroute HTTP requests to the REST API are protected with HTTP Basic authentication. You will use your Twilio Account SID as the username and your Auth Token as the password for HTTP Basic authentication. You will also have to use your Workspace ID as the sid if you wish to access a particular workspace or it's subresources.

You can find your Account SID and Auth Token on your dashboard by scrolling down the console once you have created a Twilio account. You can find Taskrouter in the Explore Products page under Solutions in the list. Click on it to expand a panel in the sidebar and click on Workspaces to be taken to your created workspaces. Each workspace has it's unique ID as SID with which you can access the streams.

See docs for more details.

Tables in the Twilio taskrouter connector

NoTable NameColumnsPrimary KeysRead ModeInc. Sync KeysAPI Info
1workspaces14Full RefreshAPI Reference
2workers13Full RefreshAPI Reference

Table: workspaces

NoColumn NameTypeNotes
1events_filterVARCHAR
2friendly_nameVARCHAR
3date_updatedVARCHAR
4timeout_activity_sidVARCHAR
5date_createdVARCHAR
6multi_task_enabledBOOLEAN
7event_callback_urlVARCHAR
8urlVARCHAR
9sidVARCHAR
10timeout_actvity_nameVARCHAR
11account_sidVARCHAR
12linksVARCHAR
13default_activity_sidVARCHAR
14default_acitvity_nameVARCHAR

Table: workers

NoColumn NameTypeNotes
1friendly_nameVARCHAR
2date_updatedVARCHAR
3activity_sidVARCHAR
4date_createdVARCHAR
5workspace_sidVARCHAR
6availableBOOLEAN
7actvity_nameVARCHAR
8urlVARCHAR
9sidVARCHAR
10account_sidVARCHAR
11date_status_changedVARCHAR
12attributesVARCHAR
13linksVARCHAR

External Resources

Zipstack Cloud features a powerful SQL querying engine on top of many types of connectors, including those from Trino, some custom connectors and connectors from the open source Airbyte project. Some Zipstack cloud connectors are designed to utilize and expand upon Airbyte's connector protocol, but they do not use Airbyte's EL core. Additionally, some parts of the documentation for these connectors have been adapted from the connector documentation found in Airbyte's open source project.